Terms of service

Terms of Service

Last Updated: June 25, 2026

Welcome to Diva Jewels. By accessing or using our website (www.divajewels.in or any subdomains), you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these terms, please do not use our website.

1. About Diva Jewels

Diva Jewels is an Indian jewellery brand offering 18K gold plated and 925 sterling silver jewellery, including rings, pendants, bangles, and other accessories. Our products are designed and sold from India.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

  • Use the website in any way that causes damage or interruption
  • Attempt to gain unauthorized access to any part of the website
  • Upload or transmit any harmful or illegal content

3. Account Registration

To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please provide accurate and complete information during registration.

4. Products and Pricing

  • All product images, descriptions, and prices are subject to change without prior notice.
  • We make every effort to display colours and details as accurately as possible. However, slight variations may occur due to screen settings and lighting.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

5. Orders and Payments

  • When you place an order, you are making an offer to purchase the products.
  • All orders are subject to acceptance and availability.
  • We accept payments through secure payment gateways available on our website.
  • Once an order is confirmed and payment is received, we will process and ship your order.

6. Shipping and Delivery

We ship across India. Delivery timelines may vary depending on your location and the shipping method selected. We are not responsible for delays caused by courier partners or unforeseen circumstances.

7. Returns, Refunds and Replacements

Our Refund & Replacement Policy is strict due to the hygienic nature of jewellery. Please refer to our separate Refund & Replacement Policy page for complete details. All sales are generally final.

8. Intellectual Property

All content on this website, including images, text, logos, designs, and product descriptions, belongs to Diva Jewels. You may not copy, reproduce, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Diva Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid by you for the specific product in question.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated date. Continued use of the website after changes constitutes acceptance of the revised terms.